Privacy Policy

INFORMATION TO THE USER

PSICONNEA B2B, SL informs you that, in accordance with the provisions of the General Regulation (EU) 2016/679 on data protection (RGPD) and LO3/2018 on data protection and guarantee of digital rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.

In this Privacy Policy we describe how we collect your personal data and why we collect it, what we do with it, who we share it with, how we protect it, and your choices regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you complete any of our forms you must first accept the conditions of this Policy and we will keep a record of that acceptance.

1. CONTROLLER OF YOUR DATA
The controller of the data collected on this website is:

• Company name: PSICONNEA B2B, SL
• NIF: B06822860
• Address: Calle Alcántara, 6, Bajo Int, Right, 28006 Madrid
• Telephone: 91 192 18 75
• e-mail: hola@psiconnea.com
• DPO contact email:  rgpd@psiconnea.com

2. PURPOSE, LEGITIMATION AND CONSERVATION
We collect and process your personal data through the forms found on our website: https://psiconnea.com/

• Purpose: To process your application for our potential vacant positions and manage your participation in our current or future selection processes.
• Legitimation: The processing is based on the consent given by the candidate when sending their data and CV.
• Conservation: The CVs received will be stored in our databases for a maximum of one year.

Contact us

• Purpose: Respond to your requests for information, attend to your requests and answer your questions or doubts.
• Legitimation: The treatment is based on consent after completing, accepting and sending the form.
• Conservation: Your data will be kept in our databases for a maximum period of 6 months, in the event that there has been no prior contact activity.

Sending communications about our services

• Purpose: Sending communications about offers, news and promotions that we organize and that we consider may be of interest to you, by email or SMS.
• Legitimation: The treatment is based on the consent that the user gives us by checking the box
• Conservation: The data will be kept until you tell us that you do not want to receive further communications or exercise your right to deletion.

Sending communications on health matters

• Purpose: Sending communications about offers, news and promotions offered by third-party companies in the health sector that we consider may be of interest to you.
• Legitimation: The processing is based on the consent given by the user by checking the box. We will not transfer your data to send you these communications.
• Conservation: The data will be kept until you tell us that you do not want to receive further communications or exercise your right to deletion.

Sign up

• Purpose: Subscription to Psiconnea and process your order.
• Legitimation: The processing is based on the contractual relationship established when you subscribe to our application.
• Conservation: For the duration of the contractual relationship and, once it has ended, during the legally required conservation periods to address potential liabilities.

Occasionally, we may record  calls  that reach our offices in order to monitor the quality of our telephone service. As this involves the processing of personal data, we inform you:

• Purpose: To control the quality of our telephone customer service.
• Legitimation: Legitimate interest of the company to control the quality of its services.
• Conservation: These recordings will be kept for a maximum period of 7 days.

Likewise, we can also collect the data that you provide us through our  WhatsApp link.  The purpose of this data processing is to respond to your requests for information, attend to your requests and answer your questions or queries. The processing is based on the unequivocal consent that you give us when starting a conversation through this system. Your data will be kept in our databases for a maximum period of 6 months, in the event that there has been no prior contact activity.

3. TYPES OF DATA COLLECTED
The types of data requested are:

• Identification and contact data.
• Professional data.
• Bank details

We also automatically collect data about your visit to our website, as described in the cookie policy.

PSICONNEA B2B, SL does not collect data considered especially sensitive such as: race or ethnic origin, political opinions or religious or philosophical beliefs, participation in unions, health, sexual activity or sexual orientation, biometric or genetic data.

It is the responsibility of each user to provide data that is true, accurate, complete and up-to-date and only they will be responsible for any damage or loss, direct or indirect, that may be caused as a result of failure to comply with such obligation.

The user guarantees that the data provided is true, accurate, complete and up-to-date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to comply with this obligation. If the user provides data from third parties, he/she declares that he/she has their consent and undertakes to transfer the information contained in this clause to them, exempting PSICONNEA B2B, SL from any liability in this regard. However, PSICONNEA B2B, SL may carry out verifications to confirm this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

4. RECIPIENTS OF THE DATA

All personal data provided by the user may be communicated to:

• Public Administrations, in the cases provided for by law, based on compliance with a legal obligation.
• Courts and Tribunals, in the cases provided for by law, based on compliance with a legal obligation.
• Banks and financial institutions for the collection of fees for services offered.

PSICONNEA B2B, SL may share data, if necessary for the provision of services, with the company in its Group: PSICONNEA PSICOLOGÍA, SL

In addition, PSICONNEA B2B, SL will collaborate with third parties, service providers, who may have access to your personal data, who will process, on behalf of and on behalf of PSICONNEA B2B, SL, user data, for the provision of the contracted services.

To this end, PSICONNEA B2B, SL follows rigorous supplier selection procedures in order to comply with its obligations regarding data protection, including the signing of the corresponding data processing contract in accordance with art. 28 of the GDPR.

Specifically, PSICONNEA B2B, SL will have the provision of services by third-party providers who carry out their activity, by way of example and not limitation, in the following activity sectors: legal advice and technological and computer services.

5. USER RESPONSIBILITY

The user guarantees that he/she is over fourteen (14) years of age and that the data provided to PSICONNEA B2B, SL are true, accurate, complete and up to date. For these purposes, the user is responsible for the veracity of all the data provided and will keep the information provided up to date, so that it reflects his/her real situation.

Likewise, you guarantee that you have informed any third parties whose data you provide, if they do so, of the aspects contained in this document. You also guarantee that you have obtained their authorization to provide their data to PSICONNEA B2B, SL for the purposes indicated.

In any case, the User will be responsible for any false or inaccurate information provided through the website, and for any direct or indirect damages caused to PSICONNEA B2B, SL or third parties.

6. EXERCISE OF RIGHTS

As the data owner, the user may send a letter to PSICONNEA B2B, SL, to the address indicated in the header of this Privacy Policy, or by email to the address:  rgpd@psiconnea.com,  at any time and free of charge, to exercise the following rights:

a) Right of Access:

You will have the right to be informed by PSICONNEA B2B, SL as to whether or not it is processing your personal data and, if so, to be able to access said data and receive information about the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the expected period of retention of the data, among other information.

b) Right of Deletion and Opposition:

You have the right to request the deletion of personal data provided that the legal requirements are met or to object to the processing at any time, for reasons related to your particular situation, if the processing is based on our legitimate interest.

c) Right of Rectification:

You have the right to request rectification of inaccurate data concerning you when, among other reasons, such data is no longer necessary for the purposes for which it was collected.

d) Limitation of processing to processing and revocation of consent:

In certain circumstances (for example, if the applicant contests the accuracy of his/her data, while the accuracy of the same is being verified), he/she may request that the processing of his/her personal data be restricted, and that the data be processed solely for the exercise or defence of legal claims.

You also have the right to revoke the consent given at any time.

e) Portability of your data:

You will have the right to receive the personal data that you have provided to PSICONNEA B2B, SL in a structured, common and machine-readable format, and to be able to transmit them to another data controller without being prevented from doing so by the controller to whom you have provided them, in the cases legally provided for these purposes.

f) Automated individual decisions:

Furthermore, in addition to the aforementioned rights, in the event that automated decisions are made, including profiling, you will have the right to obtain human intervention by PSICONNEA B2B, SL and to express your point of view and challenge the decision.

g) Others:

No international transfers are made, but in the event that personal data is transferred to a third country or an international organization, you will have the right to be informed about how you can access or obtain a copy of the appropriate guarantees relating to the transfer.

Finally, we inform you that you may file a claim regarding the protection of your personal data with the Spanish Data Protection Agency ( www.aepd.es ), when the interested party considers that PSICONNEA B2B, SL has violated the rights recognized by the applicable data protection regulations.

The deadline for exercising your right, as an interested party, will be one month from receipt of the application, which may be extended by two more months in cases of complexity or number of applications received.

7. SECURITY MEASURES

PSICONNEA B2B, SL will treat the User’s data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

8. ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions regarding the protection of personal data, accepting the content of this Privacy Policy.

9. OBLIGATION TO PROVIDE DATA

The data requested in the forms are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if you do not provide them or do not provide them correctly, your requests cannot be attended to, although you may freely view certain content on our website.

10. UPDATE OF THE PRIVACY POLICY

We strive to continually improve our services, processes and the protection of data subjects’ rights, and we reserve the right to revise this privacy policy at any time, in which case we will notify users. Please check back regularly to read the most recent version of the Privacy Policy.